X-POLE Help Centre

X-Pole is a brand of dance poles that are designed for pole fitness and pole dancing. These poles are designed for home use, as well as commercial use in dance and fitness studios. The poles are made of high-quality materials, such as stainless steel and chrome, and are designed to be sturdy and beginner-friendly to install.&#xA0;

X-Pole is a brand of dance poles that are designed for pole fitness and pole dancing. These poles are designed for home use, as well as commercial use in dance and fitness studios. The poles are made of high-quality materials, such as stainless steel

Q: Who is X-POLE and what do they do?

General

Q: Can I use an X-POLE for fitness?

Q: What X-POLE should I choose?

Q: Is it safe to use an X-POLE at home?

Q: Can I install an X-POLE myself?

Q: How do I maintain my X-POLE?

Q: What is an X-Stage?

Q: Can I use the X-Stage base for outdoor performances?

Q: How do I choose the right finish for my pole?

Q: What is a powder-coated finish?

Q: What are the differences in the X-Pert sets?

Q: Can I use a pole with different finishes on the top and bottom sections?

Q: How do I measure my ceiling height to determine the length of my pole?

Q: How do I choose the right extension for my ceiling height?

Q: Are there instructional videos?

Q: Where can I find additional tech support?

Technical

Q: Can I track my order?

Q: What are your shipping rates?

Q: How long will it take for my order to arrive?

Q: What if my package is lost or damaged during shipping?

Q: Can I change my shipping address after my order has been placed?

Q: Can I pick up my order instead of having it shipped?

Q: Can I return my X-POLES product if I am not satisfied?

Shipping

Q: Can I cancel my order?

Q: What if I have a problem with a product after the warranty period has expired?

Q: What payment methods are accepted?

Terms & Conditions

Q: Who is X-POLE and what do they do?Updated a year ago