X-POLE Help Centre

Yes, it is safe
to use an X-Pole at home as long as you follow the instructions carefully and
take the necessary safety precautions! Always make sure the pole is securely
installed and that you have enough space to dance safely.&#xA0; For our renting customers: Our poles are renter-safe! Please read the description next to the product for further information.

Yes, it is safe to use an X-Pole at home as long as you follow the instructions carefully and take the necessary safety precautions! Always make sure the pole is securely installed and that you have enough space to dance safely. For our renting custo

Q: Is it safe to use an X-POLE at home?

General

Q: Who is X-POLE and what do they do?

Q: Can I use an X-POLE for fitness?

Q: What X-POLE should I choose?

Q: Can I install an X-POLE myself?

Q: How do I maintain my X-POLE?

Q: What is an X-Stage?

Q: Can I use the X-Stage base for outdoor performances?

Q: How do I choose the right finish for my pole?

Q: What is a powder-coated finish?

Q: What are the differences in the X-Pert sets?

Q: Can I use a pole with different finishes on the top and bottom sections?

Q: How do I measure my ceiling height to determine the length of my pole?

Q: How do I choose the right extension for my ceiling height?

Q: Are there instructional videos?

Q: Where can I find additional tech support?

Technical

Q: Can I track my order?

Q: What are your shipping rates?

Q: How long will it take for my order to arrive?

Q: What if my package is lost or damaged during shipping?

Q: Can I change my shipping address after my order has been placed?

Q: Can I pick up my order instead of having it shipped?

Q: Can I return my X-POLES product if I am not satisfied?

Shipping

Q: Can I cancel my order?

Q: What if I have a problem with a product after the warranty period has expired?

Q: What payment methods are accepted?

Terms & Conditions

Q: Is it safe to use an X-POLE at home?Updated 2 years ago